We got brand new systems at work. It makes a lot of things more convenient.. however..

Hell no corp's not going to actually take the time to PROPERLY train us.. that would make sense! Last night was a nightmare shutting down for the next shift.

Ever have that nightmare where you got plonked into the middle of a big exam without studying?

That's exactly what it feels like.

PROS:

Touch screen - no more having to deal with cramping hands and mistyping as much

Diagnostics - You can pull it up and actually have a reason to tell customers when they come in wondering why the hell the card didn't work

Function buttons - A lot of the functions that aren't prominently shown on G-Site (which was a DOS based system my store had when I started working there) are shown, so it's lots easier to execute

Pump Alert - It's not nearly as annoying sounding as the G-site alarm was

Convenience - The buttons are all at fingertips' length. It's not near as hard to mistake one button for another

Screen Calibration - There's a function to calibrate the screen to your touch. Handy

Pre-programmed amounts - No more having to put in how much a person paid if they're paying with specific bills.


CONS:

Touch Screen - Stuff that normally takes a minute or two with regular typing takes a little longer because you can't type on a touch screen

Sound Effects- You get all sorts of crazy sound effects with this thing. Most of them appear to be ganked from various places (The ring up noise is the ring sound from the Sonic games, mistakes have the ICQ Uh-oh, the All stop button has the klaxon from Star Trek: TNG, to name a few), and some are annoying as hell

Reports - How the HELL am I supposed to print reports when I don't know where the buttons are to do that?

Till Count - You actually have to count the amount of coins and bills rather than the monetary value. That gets confusing at times. Especially since register 2 is linked to the safe.

Reports, part deux - There's no way to fix a report after you've finalized it. If you screw up, it has to be fixed later.

Shift changes - Both registers have to be shut down before you can open them up again. This is going to slow down things and annoy customers and cashiers

Cards - Fuelman cards... No one knows how to properly enter them yet!! Including me! I trained for one day on these things before we got them. ONE DAY.. for 4 hours. That's it. And during that time, we never got a fuelman. So fuck...

Cards part deux - Our corporation has our own gift cards... which for some reason due to the corporate office being pants-on-heads fucktards can't be redeemed at the register yet... And I don't know how to add them. I was actually only 18 cents off last night, but it came up as $10.18 because I forgot to add the gift card...

Obscurity - Some of the functions are not very clear, such as adding quantity. There is a quantity button, but to actually add something (like say someone wants 10 Cash Bounty scratch off tickets) you have to hit the plus button.

Shift Close - You actually have to move down the tiers to put everything in. You have to remember to move it when you're done. If you don't, your amount of dimes could be where the nickels are for example, and if you screw up and forget your number, you'll have to recount it again. Everything has to be exact, and some of this stuff.. well we don't know where the hell to put it!!

So that's our new system... gonna be fun trying to sort all this shit out considering most of us don't know a whole lot about it yet.

And I have to deal with it on an afternoon/evening basis... when there's no one there to help me. Fucking brilliant..


At point of writing the only way they could make this better is if they took the time to properly train us all.
Hands on.
And some cake.
and BELGIUM.